Refund policy

Refund Policy

If your item arrives damaged, defective, or significantly different from its description, contact us at contact@patchkick.com within 14 days of delivery, with photos of the issue. We will offer a replacement or refund at our discretion.

Custom orders (personalized name & number combinations) cannot be returned or refunded unless the item is defective, due to their personalized nature.

Approved refunds are issued to your original payment method within 5–10 business days of approval.